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Evidence Guide: MSATMINS403A - Inspect a range of trading practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSATMINS403A - Inspect a range of trading practices

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for inspection

  1. Identify and evaluate the type of trading practices to be inspected
  2. Access and review any history of previous inspections at trader's premises
  3. Access and correctly interpret appropriate documentation required for the inspection
  4. Identify and access test equipment, investigation equipment and consumables required for the inspection
  5. Ensure specified test equipment is fit for purpose in accordance with applicable legislation and organisational procedures
  6. Store and transport test equipment in accordance with organisational procedures and industry best practice
  7. Identify workplace health and safety issues relevant to the inspection
Identify and evaluate the type of trading practices to be inspected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and review any history of previous inspections at trader's premises

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and correctly interpret appropriate documentation required for the inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and access test equipment, investigation equipment and consumables required for the inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure specified test equipment is fit for purpose in accordance with applicable legislation and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store and transport test equipment in accordance with organisational procedures and industry best practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify workplace health and safety issues relevant to the inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a trial purchase

  1. Observe and assess visible trading practices prior to entry into the premises
  2. Identify scope and expected outcomes of the trial purchase
  3. On entry to the premises, evaluate trading practices and where applicable modify trial purchase strategy to maximise inspection outcomes
  4. Conduct trial purchase while observing the measurement process and staff actions
  5. Assess trader's performance against expected outcomes
  6. Analyse any variances from the expected outcomes and identify isolated or systemic issues related to the trial purchase
Observe and assess visible trading practices prior to entry into the premises

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify scope and expected outcomes of the trial purchase

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

On entry to the premises, evaluate trading practices and where applicable modify trial purchase strategy to maximise inspection outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct trial purchase while observing the measurement process and staff actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess trader's performance against expected outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse any variances from the expected outcomes and identify isolated or systemic issues related to the trial purchase

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate inspection

  1. Identify the site contoller, explain the purpose of the inspection and produce formal identification, if required
  2. Identify site workplace health and safety issues and implement appropriate control strategies
  3. Conduct a preliminary evaluation of the site's trade measurement activities and prioritise inspection to maximise outcomes
  4. Identify measuring instruments being used for trade
  5. Identify site's trading practice activities and plan inspection to minimise disruption to the public and trader
Identify the site contoller, explain the purpose of the inspection and produce formal identification, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify site workplace health and safety issues and implement appropriate control strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a preliminary evaluation of the site's trade measurement activities and prioritise inspection to maximise outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify measuring instruments being used for trade

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify site's trading practice activities and plan inspection to minimise disruption to the public and trader

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine measurement related advertising for compliance

  1. Identify the articles which are required to be sold by specific measurement or in terms of a measurement at base conditions
  2. Inspect and evaluate measurement related advertising used by the trader
  3. Identify any non-compliances with legislative requirements
Identify the articles which are required to be sold by specific measurement or in terms of a measurement at base conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect and evaluate measurement related advertising used by the trader

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any non-compliances with legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine trade measuring instrument operation

  1. Inspect measuring instrument operating environment and determine instrument suitability for purpose
  2. Evaluate measuring instrument operation against legislative requirements, organisational policy and procedures
  3. Modify the operating environment or implement alternative arrangements to ensure reliable test conditions, as necessary
  4. Identify the maximum permissible errors for the instrument from the legislative requirements
  5. Use test equipment safely in accordance with applicable legislation and organisational procedures
  6. Check instrument for compliance with the appropriate Certificates of Approval
  7. Inspect the instrument in accordance with relevant National Test Procedure and appropriate National Measurement Institute policy
  8. Evaluate results against prescribed performance criteria and determine if the instrument is suitable for trade use in accordance with legislative requirements
Inspect measuring instrument operating environment and determine instrument suitability for purpose

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate measuring instrument operation against legislative requirements, organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify the operating environment or implement alternative arrangements to ensure reliable test conditions, as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the maximum permissible errors for the instrument from the legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use test equipment safely in accordance with applicable legislation and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check instrument for compliance with the appropriate Certificates of Approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect the instrument in accordance with relevant National Test Procedure and appropriate National Measurement Institute policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate results against prescribed performance criteria and determine if the instrument is suitable for trade use in accordance with legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate the measurement of articles

  1. Identify articles sold by reference to measurement
  2. Examine the process used by the trader for measuring an article
  3. Evaluate the trader's measurement procedure
  4. Measure an article in accordance with the appropriate National Test Procedure, organisational policy and procedures
Identify articles sold by reference to measurement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine the process used by the trader for measuring an article

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the trader's measurement procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure an article in accordance with the appropriate National Test Procedure, organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and report inspection results

  1. Analyse inspection data for unacceptable trends
  2. Use test reports to present inspection results in the required format
  3. Complete inspection documentation in accordance with legislative requirements and organisational procedures
  4. Communicate inspection results within the specified time and in accordance with organisational guidelines
  5. Recommend follow-up actions as appropriate
Analyse inspection data for unacceptable trends

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use test reports to present inspection results in the required format

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete inspection documentation in accordance with legislative requirements and organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate inspection results within the specified time and in accordance with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend follow-up actions as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Act on non-compliance

  1. Record and collect evidence of any identified non-compliance in accordance with legislative requirements, organisational policy and procedures
  2. Select applicable enforcement action for the non-compliance in accordance with legislative requirements, organisational policy and procedures
  3. Inform trader of non-compliances and the consequences of failing to have them corrected
  4. Implement enforcement action in accordance with legislative requirements, organisational policy and procedures
  5. Maintain the rights of the trader at all times
Record and collect evidence of any identified non-compliance in accordance with legislative requirements, organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select applicable enforcement action for the non-compliance in accordance with legislative requirements, organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform trader of non-compliances and the consequences of failing to have them corrected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement enforcement action in accordance with legislative requirements, organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain the rights of the trader at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Competency must be demonstrated in the ability to perform consistently at the required standard while inspecting any of the trading practices listed in the Range Statement.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors should ensure that candidates can:

identify, access and apply test procedures

identify and use suitable reference standards

evaluate and adjust the impact of the operating environment on the performance of the instrument

analyse test results to determine the instrument's suitability for verification (trade use)

identify and implement additional inspection strategies for non-trading practice related breaches of national measurement legislation

recognise and act on non-compliance

maintain the security and confidentiality of data in accordance with organisational and regulatory requirements

report results in the required formats and expected timeframe.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or simulated workplace environment.

This unit of competency may be assessed with:

MSATMINS404A Inspect a range of pre-packaged products

MSATMINS301A Inspect a range of simple measures

MSATMINS302A Inspect a range of simple measuring instruments

MSATMINS401A Inspect a range of weighing instruments

MSATMINS402A Inspect a range of liquid measuring instruments using volume measures.

Resources may include:

measuring instruments, test equipment and reference standards

computer and relevant software and/or organisation information management system

Certificates of Approval for instruments

relevant legislative and organisational procedures.

Method of assessment

The following assessment methods are suggested:

questions to assess understanding of relevant procedures, trader obligations and remedial actions

review of inspection reports prepared by the candidate

feedback from supervisors and peers regarding the candidate's ability to inspect trading practices in accordance with legislative and organisational procedures

observation of the candidate conducting a trading practice inspection.

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.

This competency in practice

Industry representatives have provided the case studies below to illustrate the practical application of this unit of competency and to show its relevance in a workplace setting.

An inspector is allocated a file to investigate a consumer complaint alleging that a butcher is over charging on purchases of meat. During preparation for the inspection, the inspector notices that the trader was recently issued with an infringement notice for a similar offence. On arrival at the premises, the inspector observes the trading practices visible from outside the premises and develops a trial purchase plan. On entry, the inspector inspects the shop layout, staff actions, operation of the scales, advertising and the method of selling meat. He/she observes some cuts of meat are not being advertised and sold by weight as required by national measurement legislation and eye fillet is being advertised for sale at a price per 100 g without a reference to its price per kilogram. The inspector modifies the purchase plan to include an additional purchase of meat not apparently being sold by weight.

The inspector conducts the trial purchase of two separate cuts of meat. The first cut of meat is weighed on a scale that indicates 0.050 kg without anything on the weigh platter. The second cut is being sold for a set price per item. After paying for the meat, the inspector identifies the site controller, introduces him/herself, explains a trial purchase had been completed and the process for the remainder of the inspection. The inspector weighs the first cut of meat on the same scale used by the butcher during the trial purchase. Before weighing the meat, he/she resets the scale to zero and finds the meat weighs 0.050 kg less than the weight he/she was charged for. The pre-packaged products being offered for sale are found to be correct weight and correctly marked as required by legislation. The inspector records notes of the trial purchase in his/her notebook, then tests the accuracy of the weighing instruments and notes that the scales had been verified last month.

Before leaving the premises, the inspector informs the site controller of the non-compliances: i.e. selling an article with a short fall, using a weighing instrument incorrectly, selling meat other than by reference to its weight and not advertising meat for sale at a price per kilogram. He/she outlines the resulting enforcement actions and consequences for failing to correct the non-compliances.

On returning to the office, the inspector disposes of the trial purchase, files his/her notes and photographs as evidence of the non-compliance and reports the inspection outcomes in accordance with organisational policy and procedures.

Required Skills and Knowledge

Required skills

accessing, interpreting and applying a range of documents for the inspection of trading practices including:

national measurement legislation

National Test Procedures

National Measurement Institute inspection policy

accessing and interpreting Certificates of Verification for a range of reference standards

performing inspections over a wide range of environments

using advanced communication and negotiation skills to:

explain the purpose of inspection

inform traders of non-compliances and consequences of failing to rectify them

access external equipment and resources to complete the inspection

explain inspection procedures and outcomes to tradersand managers

accessing, transporting, setting up, validating, using and maintaining a range of test equipment and reference standards

identifying and evaluating environmental impacts on performance of a range of measuring instruments

identifying and evaluating impacts of trader procedures on the measurement of articles

conducting tests and recording results with close attention to detail and accuracy

performing calculations involving:

fractions, decimals, ratios, proportions and percentages

scientific notation, correct units and the correct number of significant figures

interpretation of statistical quantities, such as mean, median, mode, range, variance and standard deviation

identifying non-compliances with national measurement legislation relating to trading practices and initiate appropriate enforcement action including warning, infringement notice, undertaking, injunction and prosecution

identifying potential measuring instrument non-compliance with national measurement legislation and initiating an appropriate inspection strategy

planning routine tasks

developing/implementing an efficient inspection strategy that has a limited impact on traders, the public, employees and suppliers

demonstrating professionalism and maintaining the rights of the trader at all times

solving routine/expected problems

working safely which may include applying basic first aid

Required knowledge

general physical principles and concepts including weight, mass, gravity, volume, length and area

knowledge of the operating procedures across a range of retail environments and some industrial and petroleum environments

knowledge of metrological terms and terminology such as maximum permissible errors, traceability and uncertainty

national measurement legislation applicable to trading practices and measuring instruments

detailed knowledge of National Test Procedures and operating procedures for equipment and reference standards used in job role including:

purpose of test

test conditions and possible environmental impacts on performance of the instrument

key preparation/measurement steps in test method

calculation steps to give results in appropriate units and precision

maximum permissible errors for measuring instruments under inspection

procedures for completing inspection documentation

organisational policy and procedures for inspecting trading practices

safety principles and procedures relevant to instruments and test environment

basic first aid and site safety induction if required

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate documentation

Where reference is made to documentation, it is expected the latest version will be used.

Appropriate documentation may include:

reference standards

Certificates of Verification

measuring instrument Certificates of Approval

test procedures for measuring instruments

organisational test reports

organisational procedures e.g. company quality assurance manual

National Measurement Act

occupational health and safety (OHS) regulations, guidelines and procedures material safety data sheets

equipment manuals and warranty, supplier catalogues and handbooks

Certificates of Approval

Certificates of Approval may include:

any Certificate issued by the Chief Metrologist under Regulation 60 of the National Measurement Regulations approving the pattern of a limited weighing instrument as being suitable for trade

Enforcement action

Enforcement action may include:

formal warnings

infringement notice

formal undertaking

injunction

prosecution

Test equipment

Test equipment may include:

reference standards of measurement

weighing instruments

trolleys

cameras

video and audio recorders

Legislation

Legislation may include:

national measurement legislation

applicable Commonwealth, state and territory OHS legislation

National Measurement Institute policy

National Measurement Institute policy may include:

test procedure variations between a verification, in-service or audit inspection

bulletin

instruction

determination

policy documents

National Test Procedures

National Test Procedures may include:

measuring instrument test procedures

article measurement procedures

any other test procedure prescribed by the National Measurement Institute

OHS and environmental management requirements

OHS and environmental management requirements refer to:

all operations must comply with enterprise OHS and environmental management requirements, which may be imposed through state/territory or Federal legislation. These requirements must not be compromised at any time

all operations assume the potentially hazardous nature of samples and require standard precautions to be applied

where relevant, users should access and apply current industry understanding of infection control issued by the National Health and Medical Research Council and State and Territory Departments of Health

Operating environmental impacts

Operating environmental impacts may include:

vibration

wind

heat

dust

electromagnetic interference

out of level

liquid being measured

Records

Records may include:

test reports

safety procedures

a history of equipment calibration and test results

Trading practices

Trading practices may include:

how a measuring instrument is used

position of measuring instruments

measurement advertising

how the measurement of an article is determined

the type of measurement used to sell an article

the base conditions at which the measurement of an article is determined